ngt777 Privacy Policy

ngt777 ("we", "us", "platform") operates a safe, transparent, and reliable online betting and casino service for users in Bangladesh. When you register, log in, or use our services on ngt777, you agree to the terms described in this privacy policy. Please read this policy carefully, and contact us if you have any questions.

We store your information using SSL encryption and modern security technology. Protecting your privacy is one of our top priorities.

1 What Information We Collect

ngt777 collects certain types of personal and non-personal information to provide its services. Below is a detailed description of the information collected:

1.1 Personal Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID (NID) or passport details (when required)
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details
• Transaction history — deposits, withdrawals, and betting activity
• Details of bonuses and promotional benefits provided

1.3 Technical Information

• IP address and device identifier information
• Browser type and operating system information
• Cookies and session data (see details below)
• Site browsing patterns and log files

1.4 Communication Information

• Records of your conversations with us via live chat and email
• Details of complaints, requests, and feedback

2 How We Collect Information

We collect your information through the following methods:

• Registration process: Information you voluntarily provide when creating an account.
• Transaction activity: Financial information automatically collected during deposits and withdrawals.
• Platform use: Data collected technically while playing games, betting, and other activities.
• Cookies and tracking tools: Information automatically collected from your browser and device.
• Communication channels: Information collected when we communicate with you via 24/7 live chat or email.

3 How We Use Your Information

ngt777 uses your information only for specific, lawful purposes. We use your information to:

• Verify your account and confirm your identity
• Ensure age verification (for users aged 21 and above only)
• Process deposits, withdrawals, and other financial transactions
• Provide bonuses, promotions, and VIP benefits
• Ensure platform security and prevent fraud
• Provide customer service and technical support
• Ensure responsible gaming and identify problematic behavior
• Meet legal and regulatory obligations
• Improve platform services and develop new features
• Send relevant notifications, offers, and updates (subject to your consent)

We do not sell your information to third parties for marketing purposes, and we do not use it for unrelated purposes without your consent.

4 Sharing Information with Third Parties

ngt777 may share your information with third parties in certain circumstances. However, such sharing is always for specific purposes and carried out in compliance with applicable law.

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. This sharing is limited to the scope of the transaction.

4.2 Technology Service Providers

Certain information may be shared with our technology partners for the operation of gaming software, server services, and security systems. These partners operate under confidentiality agreements.

4.3 Legal Obligations

Information may be provided to authorities when required to comply with court orders, lawful investigations, or legal responsibilities. In such cases, we always follow due legal process.

4.4 Fraud Prevention

Information may be shared in specific cases to comply with anti-money laundering and fraud control (AML / KYC) regulations.

Under no circumstances do we sell your information to advertisers or unrelated third parties.

5 Cookies Policy

ngt777 uses cookies to improve your website experience. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential cookies: Required to maintain login sessions and security. The platform cannot function without them.
• Functional cookies: Used to remember your preferences, language settings, and login details.
• Analytics cookies: Used to understand site traffic and usage patterns. This information helps improve our services.
• Performance cookies: Help identify page loading speed and technical issues.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit the functionality of the platform.

6 Information Security and Protection

ngt777 applies industry-standard security measures to protect your information. Our security measures include:

• SSL encryption: All your data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Database encryption: Stored information is kept secure in encrypted databases.
• Two-factor authentication: An additional security layer is provided when accessing your account.
• Regular security audits: Regular security tests are conducted to identify and address system vulnerabilities.
• Restricted access: Only authorized personnel can access your information.
• Firewall and intrusion detection: Unauthorized access attempts are automatically detected and blocked.

That said, it is not possible to guarantee that transmitting information over the internet is completely secure. We strive to ensure the highest level of protection, but users are also advised to keep their account password confidential.

7 Data Retention Period

ngt777 does not retain your information longer than necessary. The retention period is determined based on the following:

• All personal information is retained for as long as your account is active.
• Even after an account is closed, certain financial information may be retained for five to seven years due to legal obligations.
• Cookies and session data are generally deleted when the browser session ends, though persistent cookies remain for a set period.
• Communication and support records are kept for a set period for service quality control.

After the designated period, information is securely deleted or anonymized.

8 User Rights

As a user of ngt777, you have the following rights regarding your own information:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can request correction of inaccurate or incomplete information.
• Right to deletion: You can request deletion of your information where there is no legal obligation to retain it.
• Right to restrict processing: In certain circumstances, you can request that the processing of your information be limited.
• Right to opt out of marketing communications: You can opt out of promotional messages at any time.
• Data portability: You can request your information in a structured, machine-readable format.

To exercise these rights, contact our support team via 24/7 live chat or email.

9 Protection of Minors' Information

ngt777 strictly refrains from providing services to anyone under the age of 21. We do not intentionally collect any information from minors. If we become aware that we hold information about a minor, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please contact us immediately.

10 Policy Changes and Updates

ngt777 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a clear notice on the platform
• By sending a message to your registered email
• By updating the "Last Updated" date at the top of this page

If you continue to use the platform after a policy change, it will be assumed that you have agreed to the updated policy. You are therefore advised to revisit this page regularly.

11 International Data Transfers

ngt777 uses global infrastructure. As a result, your information may be processed or stored on servers outside Bangladesh. For any international data transfer, we ensure that:

• Adequate data protection laws exist in the relevant country, or
• Appropriate agreements and protective measures are in place for the data transfer.

If you have any questions about any part of this policy, please contact us.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team provides service in Bengali 24/7.